Terms of service

These Terms of Service govern your use of the Kalyo website and your purchase of products from us. By accessing our website or placing an order, you agree to be bound by these Terms. Please read them carefully before using our site.

1. About Us

Kalyo Wellness  is operated and registered in the United Kingdom. Our contact email is Kalyowellness@gmail.com

2. Acceptance of Terms

By accessing or using our website, you confirm that you are at least 18 years of age, have read and understood these Terms, and agree to be bound by them. If you do not agree with any part of these Terms, please do not use our website or services.

3. Products & Availability

We reserve the right to modify or discontinue any product at any time without notice. All products are subject to availability. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of products or services.

Product images are for illustrative purposes only and may differ slightly from the actual product. We strive to display colours and details as accurately as possible, but we cannot guarantee your device's display will be fully accurate.

4. Pricing

All prices on our website are displayed in GBP (£) and include VAT where applicable. We reserve the right to change prices at any time. The price charged for a product will be the price in effect at the time of your order, which will be confirmed in your order confirmation email.

In the event of a pricing error, we reserve the right to cancel your order and issue a full refund. We will notify you as soon as possible if this occurs.

5. Orders & Contract

When you place an order, you are making an offer to purchase. Your order is only accepted when we send you an order confirmation email. We reserve the right to refuse or cancel any order at our discretion, for example due to stock issues, payment failure, or suspicion of fraudulent activity.

A legally binding contract between you and us is formed when we send the order confirmation email, not at the time you place the order.

6. Payment

We accept payment via the methods displayed at checkout. All payments are processed securely through our payment provider. We do not store your full card details. By submitting your payment, you confirm you are authorised to use the payment method provided.

7. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of Kalyo or its content suppliers and is protected by UK and international copyright laws. You may not reproduce, distribute, or create derivative works from any content on this site without our express written permission.

8. User Conduct

You agree not to use our website for any unlawful purpose or in any way that could damage, disable, or impair the website. You must not:

  • Use the site to transmit any unsolicited or unauthorised advertising material

  • Attempt to gain unauthorised access to any part of the site or its related systems

  • Use automated tools to scrape or extract data from the website

  • Post or transmit any material that is offensive, defamatory, or infringes on the rights of others

9. Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products. Our total liability to you for any claim shall not exceed the total amount paid by you for the products in question.

Nothing in these Terms limits or excludes our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other matter for which it would be unlawful to exclude liability.

10. Third-Party Links

Our website may contain links to third-party websites for your convenience and information. We have no control over these sites and accept no responsibility for them or for any loss or damage that may arise from your use of them.

11. Privacy

Your use of our website is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our practices.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Changes to Terms

We reserve the right to update or change these Terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after any changes constitutes your acceptance of the new Terms.